Technical Service Manager

Job Description

Oversee and manage technical service operations, ensuring quality and customer satisfaction.

Key Responsibilities:

• Manage the technical service center team.
• Develop and implement service protocols.
• Monitor department metrics and KPIs.
• Ensure timely and effective customer service.
• Collaborate with sales and supply chain teams.

Qualification and Requirement

• Bachelor’s degree in a technical field, management or related field.
• 5+ years of management experience in a technical setting.
• Strong analytical and effective communication skills.