Our Services
"Introducing National Marketers PLC's new Service Division - your next step to operational excellence. Building on our 27-year legacy in providing top-tier IT and office solutions, we now offer comprehensive service and support for the machinery you rely on.
Our dedicated professionals are at your service, ensuring the longevity and efficiency of your machinery, optimizing your operations and minimizing downtime.
Depend on us for preventive maintenance, timely repairs, and insightful consultations. With a commitment to exceptional customer service, we're here to support your business growth and success. Welcome to National Marketers PLC's Service Division, where reliability is redefined."
Processes
We provide expert installation of your new machinery and ensure your team is well-equipped to use it. Our user-level training covers basic operations, safety procedures, and troubleshooting, empowering your team to use the machinery effectively and safely.
We offer both Contractual Maintenance Service (under Service Level Agreement) and Non-Contractual Maintenance Service to ensure your machinery stays in peak condition.
- Contractual Maintenance Service (SLA-Service Level Agreement) : Secure consistent, preventative maintenance and immediate assistance under our Service Level Agreement. This contract ensures priority service, minimizing downtime and maximizing productivity.
- Non-Contractual Maintenance Service : Need maintenance on an as-needed basis? We provide non-contractual maintenance services tailored to your unique requirements.
We stand by the quality of our machinery. That’s why we provide a robust warranty that covers repairs and replacements for any manufacturing defects, giving you peace of mind.
For those who need a more comprehensive understanding of their machinery, we offer detailed training. This in-depth program covers advanced operations, in-depth troubleshooting, and maintenance procedures to ensure your team can handle a wider range of situations in-house.